Exmouth Health Centre
Exmouth EX8 2JF
Tel: 01395 273401 Appointments Only
Tel: 01395 273666 All Other Enquiries - We would ask that patients ring after 11am for any non-urgent enquiries e.g. results etc
Fax: 01395 223301
Lympstone EX8 5HH
Following our CQC inspection in August we are delighted and proud to have received a rating of Good in all 5 key areas. Please follow this link to view the full report.
IMPORTANT INFORMATION FOR PATIENTS
CLAREMONT MEDICAL PRACTICE uses personal and confidential information for a number of purposes. This Privacy Notice (also known as Fair Processing) provides a summary of the information that we hold, what we use it for and also who we will or may share information with. This Privacy Notice is part of our commitment to ensure that we process your personal data fairly and lawfully.
The Practice recognises the importance of protecting personal and confidential information in all that it does, all it directs or commissions, and takes care to meet its legal duties. The law determines how organisations can use the personal information that we collect. The key pieces of legislation that we must comply with are;
- Data Protection Act 1998 (DPA),
- Human Rights Act 1998 (HRA),
- Health & Social Care Act 2012 (HCA), and
- The common law duty of confidentiality.
The Practice collects person confidential information about our service users to support care pathways. This information can include:
- Your name, address, telephone number, date of birth and next of kin
- Appointment details, associated admissions
- Correspondence, notes and reports
- Investigations and test results
We use this information for the following reasons:
- To help inform the decisions that we make about your care
- To ensure that your treatment is safe and effective, including any advice that may be provided as part of your care
- To help us work effectively with other organisations who may also be involved in your care
We may share this with other organisations, to support the following:
- To help us protect the health of the public in general,
- To manage and plan our services for the future, including measure our performance to ensure that we remain effective,
- To help our staff review the care that is provided, to ensure that it is of the highest standard, and
- To enable the continual improvement of the competency of staff and service providers
For more detailed information about your rights and our responsibilities, we have a number of information leaflets that have been produced, available in our waiting areas and reception, as well as further resources in the Data Protection section of this website. Easy read format as well as information in other languages is available upon request.
Friends and Family Test
CLICK HERE for more information
Manage your healthcare provision online. You can use this facility to book or cancel appointments, order your prescriptions online and view your Summary Care Record (SCR).
CLICK HERE for more information about this service
CLICK HERE to login once you have your login details.
All our patients have a named GP who is responsible for their overall care at the practice. Should you wish to know who this is please do not hesitate to ask.
If you have a preference for a particular GP we will make reasonable efforts to accommodate this request.
IMPORTANT INFORMATION FOR PATIENTS OF
CLAREMONT MEDICAL PRACTICE
Click here for important information for patients of Claremont Medical Practice.
Dr Teresa Nicholson
Dr Kevin Douglas
Dr Peter Acheson
Dr Jim Forrer
Dr Kerry Boyle
Dr Joseph Mays
Dr Barry Coakley
Dr Nigel Johnston
Dr Jane Aitken
All our patients have a named GP who is responsible for their overall care at the practice. Please do not hesitate to contact us if you are not aware who this is. If you have a particular preference we will make reasonable efforts to accommodate your request.
WELCOME TO OUR PRACTICE
Our Practice has two sites - Exmouth Health Centre and Underhill
Surgery, Lympstone. We offer a personal, friendly service whilst aiming to provide
continuing high quality medical care to all our Patients. With this in mind we
have a CHARTER setting out the standards of service you should expect and also
a USER'S GUIDE to help us give you the best possible service.
As a result of our high standards, our Practice has also been
accredited for the training of Doctors in General Practice.
EXMOUTH HEALTH CENTRE OPENING
Monday to Friday 8.00am - 6.30pm
Telephones: Monday to Friday 8.00am - 6.00pm
Between 1.00 and 2.00pm our telephones are switched to an emergency message handling
service. Please only ring between these times if your telephone call is of an
EXTENDED HOURS (FOR PRE-BOOKED APPOINTMENTS ONLY)
Monday 6.30 - 8.00pm
Tuesday 7.00 - 8.00am
Saturday 8.30 - 11.45am
Telephone 01395 265797 for appointments and enquiries
Monday 8.15am - 12.30pm
Tuesday 8.15am - 12.30pm 2.00pm - 6.30pm
Wednesday 8.15am - 12.30pm
Thursday 8.15am -12.30pm 2.00pm -6.30pm
Friday 8.15am - 12.30pm
ACCIDENT AND EMERGENCY 999
Regardless of the time of day, for emergencies, eg severe chest pain, significant loss of blood, severe breathing difficulties or loss of consciousness, dial 999. For cuts, burns, sprains and suspected broken bones, go to your nearest Treatment Centre (if it is safe to do so) or call 999.
Claremont Medical Practice is in the area covered by Northern, Eastern & Western Devon Clinical Commissioning Group (NEW Devon CCG). The CCG is responsible for ensuring you get all the services you need. For details of all primary care services in the area, look at www.newdevonccg.nhs.uk or get the information you need at www.nhs.uk.
NHS Devon has its headquarters at Newcourt House in Exeter, telephone 01392 205205.
Carers in Devon
Information Notice for Patients re SMS Messaging
Please note that we now have the facility to contact patients by text using SMS Messaging. This will include automatic appointment confirmation, reminder, and cancellation messages.
If you have not already provided us with your mobile phone number please speak to a member of staff.
NHS CHOICES WEBSITE LINK - http://www.nhs.uk/Pages/HomePage.aspx
The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.