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Welcome To Claremont Medical Practice

Christmas and New Year Opening Hours

Claremont Medical Practice

23rd December – OPEN
24th to 27th December inclusive CLOSED
28th to 30th December inclusive OPEN
31st December to 2nd January inclusive CLOSED

Normal surgery hours resume on Tuesday 3rd January 2017

Underhill Surgery, Lympstone

23rd December – OPEN as usual until 12.30pm
24th to 27th December inclusive CLOSED
28th to 30th December inclusive OPEN as usual
31st December to 2nd January inclusive CLOSED

Normal surgery hours resume on Tuesday 3rd January 2017

Our Practice has two sites - Exmouth Health Centre and Underhill Surgery, Lympstone. We offer a personal, friendly service whilst aiming to provide continuing high quality medical care to all our Patients. With this in mind we have a CHARTER setting out the standards of service you should expect and also a USER'S GUIDE to help us give you the best possible service.

As a result of our high standards, our Practice has also been accredited for the training of Doctors in General Practice.

Exmouth Health Centre
Claremont Grove
Exmouth EX8 2JF

Tel: 01395 273401 Appointments Only
Tel: 01395 273666 All Other Enquiries - We would ask that patients ring after 11am for any non-urgent enquiries e.g. results etc
Fax: 01395 223301

Out Of Hours NHS 111 Services: 111
Email: D-CCG.ClaremontScripts@nhs.net

Underhill Surgery
Lympstone EX8 5HH

Tel: 01395 265797
Fax: 01395 275677
Email: D-CCG.LympstoneScripts@nhs.net

Information for Patients of Dr Peter Acheson

Dr Peter Acheson will be leaving the Practice on 30th September to further his Dermatology work at the RD&E.  Peter has been working 2 full days in the Dermatology department as an Associate Specialist and wishes to focus on this speciality.

He appreciates this career decision will come as a surprise as he has very much enjoyed his time at Claremont.  The decision has not been an easy one and Peter particularly wishes to say that he has found it a privilege to care for so many patients during his time with us.

Peter has been a Partner here for 14 years and we are sorry to see him go.  He will be missed by both staff and patients. We do of course wish him all the best for the future.

We have taken this opportunity to rationalise our individual list sizes and the following transfer of Peter’s patients will take place with effect from 1st October:

  • Patients with surnames starting C M and N to Dr Kerry Boyle
  • Patients with surnames starting with B V & W to Dr Nigel Johnston
  • Patients with surnames starting with J to Dr Jane Aitken
  • All other Dr Acheson patients (including all of those currently registered with him at Underhill Surgery) to Dr Barry Coakley

The transfer will happen automatically and there is no action required by patients. Should you have any queries however please do not hesitate to contact Debbie Sargeant, Practice Manager, on 01395 280440

We appreciate that changing Doctors can be unsettling and apologise for any inconvenience caused.  Please be assured that we continue to be committed to providing the best possible service for our patients.

The Partners

Following our CQC inspection in August 2015 we are delighted and proud to have received a rating of Good in all 5 key areas. Please follow this link to view the full report.

Important Information For Patients

CLAREMONT MEDICAL PRACTICE uses personal and confidential information for a number of purposes. This Privacy Notice (also known as Fair Processing) provides a summary of the information that we hold, what we use it for and also who we will or may share information with. This Privacy Notice is part of our commitment to ensure that we process your personal data fairly and lawfully.

The Practice recognises the importance of protecting personal and confidential information in all that it does, all it directs or commissions, and takes care to meet its legal duties. The law determines how organisations can use the personal information that we collect. The key pieces of legislation that we must comply with are;

  • Data Protection Act 1998 (DPA),
  • Human Rights Act 1998 (HRA),
  • Health & Social Care Act 2012 (HCA), and
  • The common law duty of confidentiality.

The Practice collects person confidential information about our service users to support care pathways. This information can include:

  • Your name, address, telephone number, date of birth and next of kin
  • Appointment details, associated admissions
  • Correspondence, notes and reports
  • Investigations and test results

We use this information for the following reasons:

  • To help inform the decisions that we make about your care
  • To ensure that your treatment is safe and effective, including any advice that may be provided as part of your care
  • To help us work effectively with other organisations who may also be involved in your care

We may share this with other organisations, to support the following:

  • To help us protect the health of the public in general,
  • To manage and plan our services for the future, including measure our performance to ensure that we remain effective,
  • To help our staff review the care that is provided, to ensure that it is of the highest standard, and
  • To enable the continual improvement of the competency of staff and service providers

For more detailed information about your rights and our responsibilities, we have a number of information leaflets that have been produced, available in our waiting areas and reception, as well as further resources in the Data Protection section of this website. Easy read format as well as information in other languages is available upon request.

Friends and Family Test

CLICK HERE for more information

SystmOnline

Manage your healthcare provision online. You can use this facility to book or cancel appointments, order your prescriptions online and view your Summary Care Record (SCR).

Manage your healthcare provision online

CLICK HERE for more information about this service

CLICK HERE to login once you have your login details.

Named GP

All our patients have a named GP who is responsible for their overall care at the practice. Should you wish to know who this is please do not hesitate to ask.

If you have a preference for a particular GP we will make reasonable efforts to accommodate this request.

Exmouth Health Centre Opening Times

Monday to Friday 8.00am - 6.30pm
Telephones: Monday to Friday 8.00am - 6.00pm

Between 1.00 and 2.00pm our telephones are switched to an emergency message handling service. Please only ring between these times if your telephone call is of an urgent nature.

Extended Hours (for pre-booked appointments only)

Monday 6.30 - 8.00pm
Tuesday 7.00 - 8.00am
Saturday 8.30 - 11.45am

Underhill Surgery

Telephone 01395 265797 for appointments and enquiries

Opening Times
Monday 8.15am - 12.30pm
Tuesday 8.15am - 12.30pm  2.00pm - 6.30pm
Wednesday 8.15am - 12.30pm
Thursday 8.15am -12.30pm  2.00pm -6.30pm 
Friday 8.15am - 12.30pm

Accident & Emergency 999

Regardless of the time of day, for emergencies, eg severe chest pain, significant loss of blood, severe breathing difficulties or loss of consciousness, dial 999. For cuts, burns, sprains and suspected broken bones, go to your nearest Treatment Centre (if it is safe to do so) or call 999.

Practice Newsletters

Spring 2016
File Size: 582KB
Click here to download

NHS Devon

Claremont Medical Practice is in the area covered by Northern, Eastern & Western Devon Clinical Commissioning Group (NEW Devon CCG). The CCG is responsible for ensuring you get all the services you need. For details of all primary care services in the area, look at www.newdevonccg.nhs.uk or get the information you need at www.nhs.uk.

NHS Devon has its headquarters at Newcourt House in Exeter, telephone 01392 205205.

Carers in Devon

www.devon.gov.uk/carers

Practice News

Health Conditions A to Z

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Helping Hands Exmouth Ltd
© Neighbourhood Direct Ltd 2016
Exmouth Health Centre - Exmouth Health Centre, Claremont Grove, Exmouth, EX8 2JF
Underhill Surgery - Lympstone , EX8 5HH
Practice Website supplied by Oldroyd Publishing Group
Helping Hands Exmouth Ltd
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