Claremont Medical Practice

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HOW DO I...
MAKE AN APPOINTMENT?

Please make appointments at the Practice by contacting our appointments desk personally or by phone. Routine appointments are booked at 10-minute intervals. Consultations will normally be with the Doctor with whom you are registered. If your Doctor is not available, you may be offered an appointment with another Doctor.
Let us know if more than one person in the family needs to be seen. We can give you a longer appointment if necessary.

Tell us if you want someone to accompany you during an examination or a private room to discuss any matters. Remember that the results of tests can only be given to the patient.

We also offer same-day appointments. There is, therefore, no need to book appointments in advance. For non-urgent appointments please avoid Mondays and Fridays as these tend to be our busiest days. Telephone consultations are also available with any Doctor. If you need to speak to a Doctor or Nurse, bookable telephone consultations are available. These can be arranged by phoning 273401. For more general enquiries our Secretaries are available on 273666.

If you are unable to keep your appointment, please phone to cancel AS SOON AS POSSIBLE.

HOLIDAY VISITORS AND TEMPORARY RESIDENTS

Our Doctors are happy to see anyone who may require medical treatment or advice whilst they are staying away from home.

HOW DO I...
OBTAIN A HOME VISIT?

Please try to attend the Surgery when possible as the facilities for examining you are much better and any tests that are needed can be arranged. If you or your child feel too ill to wait in the waiting room, the Receptionist will show you to an examination room on arrival.

If you cannot attend the Surgery and require a home visit, please telephone the Surgery before 10.30am, giving some indication of the problem, so that the Doctor can plan his visits.

HOWDO I...
OBTAIN TEST RESULTS?

For results of blood tests, x-rays etc, please telephone during the afternoon, as they have to be checked first by your Doctor. For reasons of confidentiality, results can only be given to Patients themselves, or to parents of children. Please wait for at least one week before telephoning for any results.

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