HOW
DO I...
MAKE AN
APPOINTMENT?
Please make appointments at the Practice by contacting our appointments desk
personally or by phone. Routine appointments are booked at 10-minute intervals.
Consultations will normally be with the Doctor with whom you are registered.
If your Doctor is not available, you may be offered an appointment with another
Doctor.
Let us know if more than one person in the family needs to be seen. We can give
you a longer appointment if necessary.
Tell us if you want someone to accompany you during an examination or a private
room to discuss any matters. Remember that the results of tests can only be given
to the patient.
We also offer same-day appointments. There is, therefore, no need to book appointments
in advance. For non-urgent appointments please avoid Mondays and Fridays
as these tend to be our busiest days. Telephone consultations are also available
with any Doctor. If you need to speak to a Doctor or Nurse, bookable telephone
consultations are available. These can be arranged by phoning 273401.
For more general enquiries our Secretaries are available on 273666.
If you are unable to keep your
appointment, please phone to cancel AS
SOON AS POSSIBLE.
HOLIDAY VISITORS
AND TEMPORARY RESIDENTS
Our Doctors are happy to see anyone
who may require medical treatment or advice whilst they are staying away from
home.
HOW DO I...
OBTAIN
A HOME VISIT?
Please try to attend the Surgery
when possible as the facilities for examining you are much better and any tests
that are needed can be arranged. If you or your child feel too ill to wait in
the waiting room, the Receptionist will show you to an examination room on arrival.
If you cannot attend the Surgery
and require a home visit, please telephone the Surgery before 10.30am, giving
some indication of the problem, so that the Doctor can plan his visits.
HOWDO I...
OBTAIN TEST
RESULTS?
For results of blood tests, x-rays
etc, please telephone during the afternoon, as they have to be checked
first by your Doctor. For reasons of confidentiality, results can only be given
to Patients themselves, or to parents of children. Please wait for at least
one week before telephoning for any results. |
