Claremont Medical Practice

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THE DOCTORS

Dr Thomas Debenham MB ChB Birmingham 1981 DA DRCOG MRCGP DL
Dr Teresa Nicholson MB ChB Bristol 1983 DRCOG MRCGP
Dr Ros Debenham MB ChB Bristol 1981 DRCOG MRCGP
Dr Kevin Douglas BM BA BCh Oxon 1985 DA DRCOG MRCGP MSc
Dr Peter Acheson MB ChB Birmingham 1993 DRCOG DFFP MRCGP DPD
GP Associate Dr Nigel Johnston MB BAO BCh Belfast 1980 DRCOG MICGP
GP Associate Dr Ross Ganner MB ChB Cardiff 1995 DFFP MRCGP
GP Associate Dr Liz Acheson MB ChB Birmingham 1993 DRCOG DFFP MRCGP


THE PRACTICE TEAM

Practice Manager Hazel Hunt
Assistant To Practice Manager Debbie Sargeant
Finance Manager Sara Dean
Receptionists & Secretaries
Sue Parks Sharon Anderson
Dawn Witkiss Stacey Hannant
Debbie Wynter Nina Ellis
Michaela Berry Julie Sugden
Eunice Manning Pat Wallis
Debbie Howatson Jo Watkins
Penny Soloman Vicci Bowden
Sonya Seager Emily Vigor
Tracey Carter  
Dispensers/Secretaries Helen Crispin
Victoria Drake

THE HEALTH AND SOCIAL CARE TEAM

Lead Nurse - Mary McConnell RGN, RM, DN, NDA, DPSN, Dip Asthma, Dip Diabetes, BSc (Hons)
Paula Davison RGN
Bernadette Winston RGN, DPSN, BSc, Dip Asthma
Michelle Northey RGN, DPSN, ONC, BSc (Hons)
Karen Hardman RGN, DPSN
Clare Roberts RGN, Dip HE/NS (A)
Beth Hawkes RGN
Alison Fairchild RGN
Healthcare Assistants Tina Davis, NVQ Level 3, Smoking Cessation Advisor
Ann Bass, NVQ Level 3
Alicia George
Midwives Sally Freeland Charlie Gordon-Raby
Counsellor Linda Cameron
Aromatherapist Penny Soloman


THE PRACTICE STAFF

Practice Manager

Hazel Hunt is our Practice Manager and is responsible for the management and smooth running of the Practice.

The Integrated Nursing Team

The community and practice-based nursing team work closely together to manage the health needs of all the practice population. Areas of expertise include diabetes, asthma and leg-ulcer management. We also offer a telephone advice line manned by experienced nurses which can be accessed each morning.

Healthcare Assistants

Our Healthcare Assistants have been trained to take samples of blood and to perform ECGs, blood pressure readings, some dressings and record New Patient Health Check information.

Receptionists/Secretaries

Our team of Receptionists and Secretaries have been specifically trained to deal with your enquiries. All our staff are bound by the same rules of confidentiality as the Doctors and Nurses.

Dispensers

Victoria Drake and Helen Crispin are the Dispensers at our branch surgery, Underhill Surgery, Lympstone. This is a dispensing surgery for those patients registered at Underhill Surgery only.

Data Protection Act and Confidentiality

Patients' records are held on computer in accordance with the guidelines of the Data Protection Act and strict confidentiality is maintained.

All our staff are bound by the same rules of confidentiality as the Doctors and Nurses.

Other Members Of The Team

District Nurses Tel no. 273666

Midwives Tel no. 282112

The Practice also works closely with Hospiscare, Community Mental Health Nurses, Counsellors, Chiropodists, Physiotherapists, Occupational Therapists, Speech Therapists and also Social Services.

Minor Injuries Unit

Exmouth Hospital is open 14 hours a day for accidents and emergencies. We help to cover the Minor Injuries Unit with other Doctors on a rota basis. Although this may sometimes interrupt Surgery appointment times, it does mean that we can offer you an emergency service locally out of hours, with suitable back-up and nursing help.

Hospital Sessions

Dr Douglas is an Anaesthetist at Exmouth Hospital.

Training

We are a training Practice. You may be offered an appointment with a qualified Doctor gaining experience in General Practice, or asked if one may be present while you consult your own Doctor. If you prefer to see your own Doctor in private, please say so. No-one will be offended. Dr Tom Debenham and Dr Kevin Douglas are approved trainers.
We are also involved with the Peninsula Medical School and provide training from time to time for Medical Students.

Zero Tolerance

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.

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