Information for Patients of Dr Tessa Phillp and Dr Kevin Douglas
Dr Tessa Phillp will be leaving the practice at the end of July as her and her husband are embarking on an exciting move to Australia.
We will all miss Tessa but of course would like to thank her for all of her hard work during her time with us and wish her well for the future.
Dr Susie Pathmanathan will be joining us from Mid August. Many of you will have already met her as she has just completed her final year of GP training here as a GP Registrar. We are very pleased that Susie is staying with us as she is a great addition to the Claremont Team.
We have taken this opportunity to rationalise all of our individual GP list sizes and patients registered with Dr Kevin Douglas with surnames starting A-G inclusive will be transferred to Dr Pathmanathan. The transfer will happen automatically and there is no action required by patients. Should you have any queries however please do not hesitate to contact Debbie Sargeant, Practice Manager, on 01395 280440.
We appreciate that changing Doctors can be unsettling and apologise for any inconvenience caused. Please be assured that we continue to be committed to providing the best possible service for our patients.
The Partners
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Retirement of Dr Nigel Johnston
Dr Nigel Johnston will be retiring on 1st March after over 20 years as a GP at Claremont. We are of course sorry to see him go but wish him all the best for the future.
Nigel has had the privilege of getting to know his patients over the time he has been us and wishes them all the best for the future.
Dr Katie Lippett will be joining us in the middle of March and will be taking over Nigel’s patient list. We very much look forward to Katie joining our team.
The transfer will happen automatically and there is no action required by patients. Should you have any queries however please do not hesitate to contact Debbie Sargeant, Practice Manager, on 01395 280440
The Partners
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Our Practice has two sites - Exmouth Health Centre and Underhill Surgery, Lympstone. We offer a personal, friendly service whilst aiming to provide continuing high quality medical care to all our Patients. With this in mind we have a CHARTER setting out the standards of service you should expect and also a USER'S GUIDE to help us give you the best possible service.
As a result of our high standards, our Practice has also been accredited for the training of Doctors in General Practice.
Exmouth Health Centre
Claremont Grove
Exmouth EX8 2JF
Tel: 01395 273401 Appointments Only
Tel: 01395 273666 All Other Enquiries - We would ask that patients ring after 11am for any non-urgent enquiries e.g. results etc
Fax: 01395 223301
Out Of Hours NHS 111 Services: 111
Email: D-CCG.ClaremontScripts@nhs.net
Underhill Surgery
Lympstone EX8 5HH
Tel: 01395 265797
Fax: 01395 275677
Email: D-CCG.LympstoneScripts@nhs.net
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Following our CQC inspection in August 2015 we are delighted and proud to have received a rating of Good in all 5 key areas. Please follow this link to view the full report.
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Friends and Family Test
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SystmOnline
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Named GP
All our patients have a named GP who is responsible for their overall care at the practice. Should you wish to know who this is please do not hesitate to ask.
If you have a preference for a particular GP we will make reasonable efforts to accommodate this request.
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Exmouth Health Centre Opening Times
Monday to Friday 8.00am - 6.30pm
Telephones: Monday to Friday 8.00am - 6.00pm
Between 1.00 and 2.00pm our telephones are switched to an emergency message handling service. Please only ring between these times if your telephone call is of an urgent nature.
Extended Hours (for pre-booked appointments only)
Monday 6.30 - 8.00pm
Tuesday 7.00 - 8.00am
Saturday 8.30 - 11.45am
Underhill Surgery
Telephone 01395 265797 for appointments and enquiries
Opening Times
Monday 8.15am - 12.30pm
Tuesday 8.15am - 12.30pm 2.00pm - 6.30pm
Wednesday 8.15am - 12.30pm
Thursday 8.15am -12.30pm 2.00pm -6.30pm
Friday 8.15am - 12.30pm
Accident & Emergency 999
Regardless of the time of day, for emergencies, eg severe chest pain, significant loss of blood, severe breathing difficulties or loss of consciousness, dial 999. For cuts, burns, sprains and suspected broken bones, go to your nearest Treatment Centre (if it is safe to do so) or call 999.
NHS Devon
Claremont Medical Practice is in the area covered by Northern, Eastern & Western Devon Clinical Commissioning Group (NEW Devon CCG). The CCG is responsible for ensuring you get all the services you need. For details of all primary care services in the area, look at www.newdevonccg.nhs.uk or get the information you need at www.nhs.uk.
NHS Devon has its headquarters at Newcourt House in Exeter, telephone 01392 205205.
Carers in Devon
www.devon.gov.uk/carers